Emergency Contacts

Electricity

If you experience a loss of supply, any disturbance to your electricity supply or emergency, in the first instance please always contact your Licenced Distribution System Operator (LDSO). Your LDSO can be confirmed by matching the first 2 digits of your Meter Point Administration Number (MPAN) with those on the table below. Your MPAN can be found on the schedule in your Electricity Supply Agreement or on your bills. For convenience we recommend that you identify and make a note of your LDSO when you receive your Supply Agreement. If you have other sites, please ensure that they receive the appropriate information.

Gas

For any Gas escapes and emergencies contact Transco immediately on 0800 111 999 

Electricity - Please see table below for contacts  

LOCATION 

CONTACT & COMPANY DETAILS 

Eastern England 
EDF Energy 0800 783 8838 
East Midlands Electricity 
Central Networks 0800 056 8090 
London Electricity 
EDF Energy 0800 028 0247 
Northern Wales 
ScottishPower 0845 272 2424 
West Midlands 
Central Networks 08457 331331 
North Eastern England 
CE Electric 0800 668 877 
North Western England 
United Utilities 0800 195 4141 
Northern Scotland 
Scottish & Southern 0800 300 999 
Southern Scotland 
Scottish Power 0845 272 7999 
South Eastern England 
EDF Energy 0800 783 8866 
Southern England 
Scottish & Southern 08457 708090 
Southern Wales 
Western Power Distribution 0800 052 0400 
South Western England 
Western Power Distribution 0800 052 0400 
South Western England 
CE Electric 0800 375 675